ABOUT US

Messenger & Document Services has been serving the shipping industry for over 12 years offering a full time messenger service as well as an ad-hoc service and back up for when your driver is too busy or unable to work.

We are centrally based in the Durban CBD which has the advantage for swift submission and collection of urgent documents in local and surrounding areas. Our operations manager Juan, office staff and riders are always eager and ready to take on any task and challenge to reduce unnecessary storage costs and standing time. We are excellently versed in the processing, confidentiality and co-ordinating of all documents to and from the various government agencies, shipping lines, groupage agents and depots.

We are based in Central Durban, close to State vet, Customs, Plant Inspector, Port Health.
We currently have 8 motorcycles and riders as well as local town runners who submit and collect from customs, state vet, plant inspector and PPECB on the hour as well as port health during their stipulated time. We also do deliveries to and from all Shipping lines in and around the Durban area.

Many of our JHB/PTA/CTN and PE customers who do not have Durban based offices enjoy the advantage of using MAD Service office as a remote local office where we act as representatives on their behalf.

These advantages include a safe, secure and central location where you can e-mail us documents for submission to government departments and we will make the necessary copies, sign, stamp as original and then submit and process the documents. A copy will then be sent to you as proof and thereafter delivered to the relevant shipping line or depot. Paperless requests for the shipping lines may also be mailed to us for delivery for peace of mind that your documents don't get bottle necked in the shipping lines mail domain and you don't receive release you will have a stamped POD mailed back to you to follow up on release allowing for a faster turn around on releases.